The Company
OnTrac started in 1991 as California Overnight. It was a division of its now 60-year old parent company Express Messenger Systems, Inc.(EMS).
EMS began in Canada and expanded its operation through the acquisitions of several Canadian and American courier companies. They saw an opportunity to provide a more affordable next-day service from Los Angeles to San Francisco and created California Overnight.
OnTrac has continuously adapted to the ever-changing delivery and e-commerce landscape to ensure we always provide shorter transit times, more flexibility, and lower costs than our competitors.
Thanks to this proactive approach, we’ve grown to be the first transcontinental carrier of choice for last-mile e-commerce deliveries.
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The Opportunity
The Chief Technology Officer - Senior Vice President, Product Engineering is a technology and operating executive responsible for translating OnTrac’s enterprise growth strategy into scalable, secure, high-availability digital platforms that power national last-mile operations.
Reporting directly to the CEO, this leader owns full accountability for engineering execution, platform modernization, reliability, AI enablement, and delivery velocity across all product domains—including network operations, routing, sortation, driver platforms, customer experience, and data systems.
This role is a critical driver of EBITDA expansion, cost-to-serve reduction, and multi-year enterprise scale.
Reporting To:
mike duffy, chief executive officer
Location:
Ideally location is in the Greater Dallas-Fort Worth Metroplex; there is possibility for remote / hybrid for the right candidate.
Responsibilities:
Enterprise Authority & Governance
- Ownership of engineering strategy, execution, and operating model
- Direct CEO accountability for EBITDA-driving technology performance
- Leadership presence with Board and PE sponsorsKey Outcomes - First 18–24 Months
- Scale platform to $5B+ revenue
- Improve engineering velocity by 30–50%
- Achieve 99.95% uptime
- Deploy enterprise AI routing and optimization
- Reduce technology cost-per-packageCore Responsibilities
- Lead all enterprise product engineering teams
- Deploy AI across operational systems
- Lead financial stewardship of engineering investments
- Build and retain elite engineering leadershipOperating Model
- Quarterly PI planning
- Product-aligned engineering pods
- Architecture review governance
- CEO-aligned enterprise roadmap execution
The Candidate
Skills:
Enterprise-scale builder
Board-level communicator
Data-driven and financially fluent
Relentless execution leader
Experience:
Platform uptime
Engineering velocity
Cost-to-serve reduction
Roadmap reliability
Talent and leadership bench
Knowledge:
15+ years technology leadership
7+ years leading large engineering organizations
Deep expertise in distributed systems and cloud platforms
Experience in logistics, transportation, e-commerce, or marketplace platforms